Service Delivery Model
Asha offers an integrated Support Plan to women comprising: structured case-management support, personal and skills development (training & learning), volunteering opportunities and peer support.
Using a range of resources and support interventions which encompass advice, support and educational and employment opportunities, Asha helps to engage women and support them to rebuild their lives.
The Asha Support Service Delivery Model integrates well within the Asha Database (ACIS). ACIS allows us to report on measured progress, numbers and attendance on courses that enables us to always ensure that women are being supported appropriately and in line with their needs. It also allows us to furnish funders with vital information about progress within the Centre and provide important data about Asha’s operational activity.
In a detailed and comprehensive needs assessment, key issues and priorities are identified by the woman and a support plan developed in conjunction with a key worker. Regular reviews together with support and monitoring is used to ensure that a woman’s goals and targets are always appropriate.
An individual Support Plan is developed using an Outcome Star framework. Asha uses the Star model developed by Triangle Consultancy, and we currently use the Homelessness, Mental Health and Empowerment Stars to provide a structured approach to our work which places the service user at the centre.
Asha works with staff from a range of specialist agencies in the provision of specialist personal development courses to enable women to recognise choices and empower them to make positive changes.
In a safe, positive and supportive environment, the variety of courses and learning opportunities on offer help a woman learn new skills, develop as an individual and realise their potential. In order to provide flexibility of accessibility some courses are non-accredited and open for any woman to attend at any time. Others offer a woman the opportunity to gain National Open College Network (NOCN) credits at Entry Level, Levels 1 or 2.